Shipping, Returns & Exchanges

Shipping, Returns & Payments

🚚 Shipping Policy

  • Free insured shipping on every order throughout India.
  • Dispatch within 24 hrs on business days.
    Orders placed after 4 PM ship next business day.
  • Delivery time (after dispatch):
    • Metro cities — 3–5 working days
    • Tier-2 / Tier-3 — 4–7 working days
    • J&K, North-East & islands — 6–10 working days
  • Partners: Bluedart, Delhivery & Shiprocket Priority. All parcels are 100% insured.
  • Automatic WhatsApp & email tracking updates once the parcel is scanned by the courier.

🔄 7-Day Easy Returns & Refunds

  • Return window: 7 calendar days from delivery date.
  • Free reverse pick-up from your doorstep — no label printing needed.
  • Item must be unused, in original gift box with all tags/purity cards.
  • Once inspected, we issue a 100% refund to your original payment method within 2–4 business days.
    COD orders are refunded via UPI/bank transfer.
  • Need a different size/design? Place a new order and return the original to get your new gift faster.
  • Exchanges: We do not offer exchanges. Please return the item and place a new order for the desired variant.
  • 💳 Payment Options

    • UPI, Net Banking, Visa / Mastercard / RuPay, American Express
    • Cash on Delivery (COD) — available pan-India for baskets up to ₹7,500
    • Checkout secured by Razorpay with 256-bit SSL encryption

    Your card or UPI details are processed by Razorpay and are never stored on our servers.